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Using correct password and still no luck?

  1. Make sure to log out before you log in with your new username and or password.
  2. Clear your cache (for instance in Firefox – click Options, then click on “Advanced” tab, then inside open tab “Network”, then under “Cached Web Content” click “Clear Now” button this should reset your browser to be ready for your new password.) If using another browser please google how to clear cache and delete cookies for your particular browser.
  3. Please do not change your email address it may create a problem accessing your student information.