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Refund Policy and Terms of Service

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Refund Policy

All of our products and trainings (excluding live events and private sessions) are covered by an unconditional 30 day money-back guarantee. You have a full 30 days to evaluate any program we offer, and if you don’t find it to be the most life-changing training you have ever undergone, just let us know and we will issue a 100% unconditional hassle-free money-back guarantee.

NLP Intensive Cohorts are refundable up until before the beginning of the Master Practitioner sessions.

Private Coaching Sessions are refundable for 30 days for all unused sessions. There is a period of 12 months from date of purchase to redeem your coaching sessions.

All reservations are non-refundable.

All refunds will be issued in United States Dollars (USD). We are not responsible for any currency exchange rates or fees that may be applied by your bank or payment provider. Please take your 30 day evaluation period seriously, as we do not offer refunds after that time for any reason. Please note that this refund policy applies only to purchases made directly through Robbins-Madanes Training. For purchases made through third-party vendors or partners, their respective refund policies will apply.

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Cloe Madanes

She has authored seven books that are classics in the field and are taught in virtually every graduate school in family therapy: Strategic Family Therapy; Behind the One-Way Mirror; Sex, Love, and Violence; The Secret Meaning of Money; The Violence of Men; The Therapist as Humanist, Social Activist, and Systemic Thinker; and Relationship Breakthrough. Cloe has presented her work at professional conferences all over the world, and has given keynote addresses for the most prestigious conferences in her field. She has won several awards for distinguished contribution to psychology and has been featured in Newsweek, Vogue Magazine. The Washington Post, and the Boston Globe. Her books have been translated to more than twenty languages. 

Cloe’s strategic methods have created remarkably swift, effective, and lasting solutions to the whole range of human challenges, from the problems of the very poor, to so-called “chronic” problems such as eating disorders and sexual abuse, to the challenges faced by Senators, Fortune 500 CEOs, bestselling authors, and billionaires. Since 2002, Cloe has worked side by side with Anthony Robbins developing the new field of Strategic Intervention. This cross-disciplinary project combines their two legacies, distilling the most swift, effective, and practical Strategic Intervention methods from a variety of fields. With Anthony Robbins, Cloe co-founded the Council for the Human Rights of Children, co-sponsored by the University of San Francisco, which applies the insights of Strategic Intervention for the protection and healthy upbringing of at-risk children.

Since 2002, Cloe has partnered with renowned  life coaching leader Tony Robbins to form the Robbins-Madanes Training Center, which is dedicated to finding cutting-edge strategic solutions to the most pervasive and difficult problems. 

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